Perspective on Ageing – Competence in Intergenerational Contact

Demographic change has long been a reality – in customer contact, in teams, in advisory environments and in private everyday life. Those who work with or live alongside older people need more than good intentions: they need an understanding of physical changes, communicative sensitivity and confidence in action. In this workshop, age-related limitations are made tangibly experiential using an age simulation suit and are classified based on expert knowledge. The combination of self-experience, analysis and practice-oriented reflection creates clarity in interaction, strengthens empathy and expands professional competence – for a respectful, confident and situation-appropriate approach to older people.